How it works

At Batch Food, our mission is to make your life easier and more delicious with great food that’s ready-to-go, for a fraction of the cost of eating out!

For a full menu print out, download here. Please note we just launched our Summer 2020 menu, so items from previous menus may be unavailable.

Our ordering process is simple. You don’t need to sign up or commit to a weekly delivery – order what you want, when you want. Pay by credit card or gift card. Have your order delivered to your door or send it as a gift.

How to Order:

  • Online
  • Email
  • Phone

The minimum order size for delivery is $40

We ship frozen meals across BC:

If you are ordering from outside our Greater Vancouver delivery area, please place your order by email at info@batchfood.com, and we will calculate the overnight shipping rates for you.

Put out a cooler on delivery day: 

Leave a personal cooler at your door and we’ll load your meals into it to keep them chilled. Our cooler exchange program is currently suspended to help prevent the spread of Covid-19. 

Preventing the Spread of Covid

The health & safety of our customers and staff is our top-priority! In the midst of the COVID-19 epidemic, we want to assure you that our kitchen is following strict precautionary measures:

All staff are wearing protective gloves and continuously sanitizing food and production materials. And of course, no staff is permitted to come to work if they are not feeling well.

If non-contact delivery is preferred, our drivers can leave your order at the door or with the concierge.

The Cooler Exchange Program has been temporarily suspended and we will be unable to accept boxes for return at this time.

If you have any questions, please don’t hesitate to contact us at 604-533-0700 or info@batchfood.com.

 

_________________________________

 

Pre Arranged Pick Up Orders

We require 48 hours notice at this time to full fill orders for pick up.

If placing an order online, just select the “Local Pick Up” option in the shipping section at the checkout. You can place pick up orders for Tuesday to Friday from 2pm to 5pm or Saturdays from 2pm to 4pm.

 

_________________________________

 

Delivery Information

The minimum order size for delivery is $40.

Download here or visit us in store for a copy of our delivery calendar!

We cut off orders 36 hours before the delivery day. This is to ensure that we can make all the items to full fill your orders.

Due to the state of emergency declared in BC, we will be following the recommendations of the federal government and any requests posted in buildings. We ask that people in apartment buildings, condos, complexes, and group homes, meet us at the front entrance or lobby to pick up their packages, unless their health prevents them from doing so. If this is the case, please let us know in the delivery instructions section of the checkout, and we’d be happy to bring your order up to you.

Our delivery policy is to knock at your front door and drop the box off there, unless otherwise instructed. If you have specific delivery needs, have a buzzer code, or need to be notified when we’ve arrived, please let us know and we’d be happy to go the extra mile for you – but we don’t know if you don’t tell us! Lets us know in the delivery comments box in the check out, or in the Address 2 or Company Line if this is a recurring request. If you’ve missed including these instructions in your order, shoot us an email at info@batchfood.com and we’d be happy to update your order.

Please note that we do our best to get your deliveries to you in the quickest manner possible; however the routes can be affected by weather, traffic, and on the sheer amount of deliveries we will have to do! We appreciate your patience and understanding in this. If you would like a smaller delivery window, please give us a call or shoot us an email the day before your delivery, and we’d be happy to let you know!

____________________________________

All deliveries take place between 10am and 6pm.

 

Sunday

Areas: Langley, White Rock, Surrey, Delta, North Delta, Ladner, Tsawwassen, Coquitlam, Port Coquitlam, Port Moody, Vancouver, Richmond, Burnaby, New Westminster, North Vancouver, West Vancouver

Order Cut Off: Place your order online or by phone by 5pm Friday

 

Monday

Areas: Maple Ridge, Pitt Meadows, Fort Langley, Walnut Grove, Aldergrove, Abbotsford, Mission

Order Cut Off: Place your order online or by phone by 5pm Friday

 

Wednesday

Areas: Langley, White Rock, Surrey, Delta, North Delta, Ladner, Tsawwassen, Coquitlam, Port Coquitlam, Port Moody

Order Cut Off: Place your order online or by phone by 5pm Monday

 

Thursday

Areas: Vancouver, Richmond, Burnaby, New Westminster, North Vancouver, West Vancouver

Order Cut Off: Place your order online or by phone by 5pm Tuesday

Delivery Fee

We charge a small fee for delivery throughout Greater Vancouver, based on your location:

  • Within 25 km of our location, $6 delivery fee
  • More than 25 km from our location, $10 delivery fee

Our online ordering system will automatically calculate your delivery fee based on your postal code.

If you live outside Greater Vancouver, we deliver frozen meals anywhere in BC via overnight shipping. Please contact us at info@batchfood.com to discuss the shipping rates.

We’re here to help!

We answer some of your most commonly asked questions on our FAQ page, but if you can’t find the answer you’re looking for, or have concerns about our food preparation, ingredients, allergies or more, please don’t hesitate to contact us.

Please contact us as well, if you’re having trouble submitting an order online – we’re here to help!

Phone: 604-533-0700
Email: info@batchfood.com

6280 202 St #3 |  Langley City, BC V2Y 2N2 | 604-533-0700  |  info@batchfood.com