Questions or concerns?
We answer some of your most commonly asked questions in our FAQ section, but if you can’t find the answer you’re looking for, or have concerns about our food preparation, ingredients, allergies or more, please don’t hesitate to contact us.
Please contact us as well, if you’re having trouble submitting an order online – we’re here to help!
Address and hours of operation:
Batch Food’s Richmond location is an industrial kitchen, not a retail store. If you wish to pick up an order, you must order your food online or by phone and pre-arrange a pickup time.
#4 12851 Bathgate Way
Sign up for our newsletter:
We’ll send you news of what’s cooking in the Batch kitchen: sale items, new dishes, coupon offers, and the week’s featured item. We keep it short, and we never share your contact information.
Visa, Mastercard or Gift Card. Gift cards are also available for purchase.
To use the gift card as payment, enter the code into coupon code box (example. GC___), located in the shopping cart.
If the code does not work, simply choose gift card as your payment method and write the gift card numbers in the comment section.
12851 Bathgate Way, Richmond, BC V6V 1Y5, Canada